Returning an item
If an item arrives damaged, defective or is not what you ordered, you can ask for a return from My account → My orders or by contacting the JyotiDeep team.
Conditions
- The item should be unused and in its original packing with all accessories and the invoice.
- Items damaged by misuse, or opened and used, cannot be returned.
- Appliances with a manufacturing fault are covered by the warranty; please contact our service center.
Refunds
After the returned item is received and checked, your refund is sent to the original payment method. For cash on delivery orders we will ask for your bank details.